<
From version < 3.1 >
edited by Silvia Macovei
on 2019/02/12 13:51
To version < 4.2 >
edited by Silvia Macovei
on 2019/07/30 13:58
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -9,7 +9,11 @@
9 9  
10 10  You can install the apps from the Extension Manager in your XWiki instance. More information on how to install applications is displayed on each app page in the "Installation" tab. Some applications might require additional configurations, which are usually detailed in the same tab.
11 11  
12 +=== What if I already have an old non-pro app installed? ===
12 12  
14 +If you already have an old non-pro app installed, you may need to uninstall it before installing the paid pro app. We recommend that you [[contact us>>https://www.xwiki.com/en/company/contact-us]], so we can help with your specific use case.
15 +
16 +
13 13  === Are the apps on the XWiki store open source? ===
14 14  
15 15  The applications on the XWiki Store are open source, but not all of them are free. You can build them from the source with the appropriate technical knowledge. You can find the sources linked on the store from each app page.
... ... @@ -19,13 +19,13 @@
19 19  
20 20  === How much do apps cost? ===
21 21  
22 -The pricing depends on the app you are planning to purchase. It varies according to the number or users and the support plan you choose. On every app page you will see a "Pricing" tab where you can find the full information.
26 +The pricing is listed on every app page in the "Pricing" tab and varies according to the number or users.
23 23  
28 +The apps are sold as a yearly license. They are billed based on the number of users in your wiki. The app tier should match the user tier in the XWiki administration, even if fewer users will want to use the app.
29 +
24 24  For clients who already have an XWiki support plan (on cloud or on premise), the apps are free starting with the Silver level.
25 25  
26 -If you're interested to get a license for 1000+ users please contact us.
27 27  
28 -
29 29  === What is included in the purchase? ===
30 30  
31 31  In addition to the app you also get support for the app at the Silver or Gold level, depending on your purchase. By buying an app, you are helping sponsor the development of the open source project.
... ... @@ -36,7 +36,7 @@
36 36  To make a purchase go to your XWiki instance in XWiki Administration > Extensions > Licenses. Click on the "Buy" button corresponding to the app you're planning to buy. You will be directed to the store. From there you can create the "Purchase order" and make the payment through the shop.
37 37  
38 38  
39 -=== What payment options do you accept ===
43 +=== What payment options do you accept? ===
40 40  
41 41  We generally use PayPal for online payments. For large purchases we can create manual Purchase Orders for bank transfers on request.
42 42  
... ... @@ -72,8 +72,8 @@
72 72  * report a ticket on the GitHub issues tracker linked from the app page
73 73  * contact the XWiki team by clicking on the "[[Contact us>>https://www.xwiki.com/en/company/contact-us]]" button
74 74  
75 -
76 76  === What if I have other questions, how can I contact XWiki? ===
77 77  
78 78  For any other requests please click "[[Contact us>>https://www.xwiki.com/en/company/contact-us]]" and fill in the form.
79 79  
83 +
XWiki SAS Copyright © 2024